You're about to build your first AI agent.
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A note from Steven
Why we start with FAQ agents
Most courses start with theory. We start with something you can actually use at work tomorrow.
FAQ agents are the smartest first build. They're simple enough to learn the fundamentals on (clear instructions, variables, examples, output format). And they're useful enough that you'll actually keep using the one you build here.
The patterns you learn in this track (how to talk to AI, how to structure a prompt, how to test it) transfer to every other type of agent you'll ever build. This is the best 20 minutes you can spend on AI right now.
Your quest log
Build Your First FAQ Agent
Start hereWrite your first AI agent prompt from scratch. You'll build an FAQ agent, add a variable, see it respond, and name your creation. This is the moment it all clicks.
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Make It Flexible
Your FAQ agent from Lesson 1 only handles one type of question. Let's make it flexible. Add variables so the same agent handles different topics, tones, and audiences.
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Sharpen Your Prompt
Here's a secret: shorter prompts almost always work better. You'll take a bloated, confusing FAQ prompt and transform it into something clear and powerful using the 1% Rule.
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Teach It Your Voice
Your FAQ agent answers correctly, but it doesn't sound like you. Adding example Q&A pairs teaches the AI your brand voice by showing, not telling. The results speak for themselves.
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Control the Output
Your FAQ agent gives great answers, but different situations need different formats. A chatbot needs plain text. An API needs JSON. A knowledge base needs markdown. You'll make the same agent do all three.
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Make It Think
Some FAQ questions need reasoning: "Can I return an item I bought 35 days ago if my policy is 30 days?" Your agent needs to think step by step, not just guess. Chain-of-thought prompting makes that possible.
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The payoff
By the end of this track, you'll be able to:
- Write a clear, effective prompt from scratch
- Add dynamic variables so your agent handles any question
- Apply the 1% Rule to tighten bloated prompts
- Add examples so your agent matches your brand voice
- Control output format (text, JSON, or markdown)
- Add reasoning so it handles complex multi-part questions
What people have done after this track
Your first agent is 8 minutes away.
Not sure? Start with the first lesson. It's free and takes 8 minutes. You can stop anytime.
Begin Lesson 1Questions we get a lot
Before you start
No. If you can write an email, you can build an agent. Everyone in our cohorts is non-technical, mostly marketers, content leads, and ops people.